Title: Service, Singapore style...
Post by: Bricktop on June 03, 2015, 03:24:25 AM
Post by: Bricktop on June 03, 2015, 03:24:25 AM
My Singaporean associate kindly took me to a department store where a replacement could be had without bank finance. Singapore is NOT a cheap place to shop.
I found a suitable replacement with the help of a sales assistant, a lady of about 40 (and the same height, in centimetres!!!).
Once I had committed to purchase, she took my poor, broken and soon to be retired bag, emptied the contents into the new bag in the correct places....cash in this compartment, cards in that, pen here so not to scratch the phone that goes in that area. Incredibly helpful. Once she'd finished, I took my goods to the cashier, and was in the process of paying when she came rushing up "Sir...Sir!!!" I asked what the problem was, and she told me that she had forgotten the free gift that came with the purchase.
I had no clue there was a free gift...no signs or anything...nor did I much care. I wanted just the bag.
She gave me a boxed pen, then took it back to add batteries. It was also a laser pointer, and iPad touchpen. She showed me in detail how to transform from pen to pointer to pad or phone stylus, but the laser beam seemed insipid.
So, she took me back to her counter, took another pen from the shelf, repeated the set up and was satisifed it was working correctly.
This, for a freebie that I initially knew nothing about.
Many western nations can learn much from Singaporean service quality.
Title: Re: Service, Singapore style...
Post by: RW on June 03, 2015, 04:04:13 AM
Post by: RW on June 03, 2015, 04:04:13 AM
Title: Re: Service, Singapore style...
Post by: Annie on June 03, 2015, 05:07:57 AM
Post by: Annie on June 03, 2015, 05:07:57 AM
Title: Re: Service, Singapore style...
Post by: Renee on June 03, 2015, 06:30:58 AM
Post by: Renee on June 03, 2015, 06:30:58 AM
But it was just a shitty pen.
Title: Re: Service, Singapore style...
Post by: Odinson on June 03, 2015, 07:06:37 AM
Post by: Odinson on June 03, 2015, 07:06:37 AM
Title: Re: Service, Singapore style...
Post by: Anonymous on June 03, 2015, 03:59:14 PM
Post by: Anonymous on June 03, 2015, 03:59:14 PM
You think no Westerner has ever gone above and beyond for a customer?Quote from: "RW"
Nope, white people are too lazy and fucking useless.
Title: Re: Service, Singapore style...
Post by: reel on June 03, 2015, 05:25:24 PM
Post by: reel on June 03, 2015, 05:25:24 PM
Title: Re: Service, Singapore style...
Post by: RW on June 03, 2015, 05:27:29 PM
Post by: RW on June 03, 2015, 05:27:29 PM
You think no Westerner has ever gone above and beyond for a customer?Quote from: "RW"
Nope, white people are too lazy and fucking useless.
Hey! I used to do stuff like that all the time when I worked retail. I even let a woman take pics of my lips so she could get her plastic surgeon to put them on her face.
Fuck pens.
Title: Re: Service, Singapore style...
Post by: Renee on June 03, 2015, 07:15:57 PM
Post by: Renee on June 03, 2015, 07:15:57 PM
You think no Westerner has ever gone above and beyond for a customer?Quote from: "RW"
Nope, white people are too lazy and fucking useless.
Hey! I used to do stuff like that all the time when I worked retail. I even let a woman take pics of my lips so she could get her plastic surgeon to put them on her face.Fuck pens.
Exactly, it's like going to Yankee stadium on "Bat Day".
Who the fuck want's that free throw away shit?
Title: Re: Service, Singapore style...
Post by: Anonymous on June 03, 2015, 09:30:10 PM
Post by: Anonymous on June 03, 2015, 09:30:10 PM
Where are you staying?Quote from: "reel"
Hello reel, I'm so happy to see you here again.
Title: Re: Service, Singapore style...
Post by: Odinson on June 04, 2015, 01:47:12 AM
Post by: Odinson on June 04, 2015, 01:47:12 AM
You think no Westerner has ever gone above and beyond for a customer?Quote from: "RW"
Nope, white people are too lazy and fucking useless.
Hows that Charger project going?
Title: Re: Service, Singapore style...
Post by: Bricktop on June 05, 2015, 12:19:15 AM
Post by: Bricktop on June 05, 2015, 12:19:15 AM
Had too much fun. Singaporeans, like all Chinese, know how to treat guests.
For example, yesterday we went to lunch. Having gorged ceaselessly for the preceding two days, we implored our host to provide only a "light" meal...
So, he ordered what in Singapore is a "light" meal; that is, enough food to feed Renee three times over.
During the meal, the hostess in the restaurant came over and castigated our host for being disrespectful to his guests, us. He did not order enough food!!! They called him rude!!
He tried to explain it was the behest of his guests for only a small setting, but she was most indignant that he would treat guests in such a miserly manner.
Title: Re: Service, Singapore style...
Post by: Annie on June 05, 2015, 12:25:22 AM
Post by: Annie on June 05, 2015, 12:25:22 AM
When the sales clerk came up to SPECTRE and said they forgot the free gift, I thought it was going to be a "happy ending".Quote from: "Renee"
But it was just a shitty pen.ac_biggrin
Title: Re: Service, Singapore style...
Post by: RW on June 05, 2015, 12:52:29 AM
Post by: RW on June 05, 2015, 12:52:29 AM
Title: Re: Service, Singapore style...
Post by: asal on June 05, 2015, 03:01:26 AM
Post by: asal on June 05, 2015, 03:01:26 AM
"Not enough food" said no Italian ever. We don't do "light".Quote from: "RW"
Title: Re: Service, Singapore style...
Post by: Bricktop on June 05, 2015, 09:46:31 PM
Post by: Bricktop on June 05, 2015, 09:46:31 PM
"Not enough food" said no Italian ever. We don't do "light".Quote from: "RW"
You wops can't hold a candle to the Singaporeans. They just keep rolling out course after course. I thought I was going to have a heart attack many times.
And its all beautifully prepared, fresh and often amazing...
Title: Re: Service, Singapore style...
Post by: RW on June 05, 2015, 11:05:46 PM
Post by: RW on June 05, 2015, 11:05:46 PM
"Not enough food" said no Italian ever. We don't do "light".Quote from: "RW"
You wops can't hold a candle to the Singaporeans. They just keep rolling out course after course. I thought I was going to have a heart attack many times.
And its all beautifully prepared, fresh and often amazing...
We don't hold candles. We have il fornos and they don't stop cranking out food until you are swimming in a puddle of your own drool. Then we'll serve you dessert and coffee.
Title: Re: Service, Singapore style...
Post by: Renee on June 06, 2015, 09:00:51 AM
Post by: Renee on June 06, 2015, 09:00:51 AM
"Not enough food" said no Italian ever. We don't do "light".Quote from: "RW"
You wops can't hold a candle to the Singaporeans. They just keep rolling out course after course. I thought I was going to have a heart attack many times.
And its all beautifully prepared, fresh and often amazing...
We don't hold candles. We have il fornos and they don't stop cranking out food until you are swimming in a puddle of your own drool. Then we'll serve you dessert and coffee.
There are a lot of cultures out there that use tremendous amounts of food as the centerpiece of their hospitality. It is simply arrogance to assume that one out does the other. But then again, we should consider the source.
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 09:05:58 AM
Post by: Odinson on June 06, 2015, 09:05:58 AM
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 09:07:04 AM
Post by: Odinson on June 06, 2015, 09:07:04 AM
0,92 bucks for cheap 0,33 nobelaner beer.
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 09:09:22 AM
Post by: Odinson on June 06, 2015, 09:09:22 AM
You have to learn to manage your finances and get some ass in the process.
Title: Re: Service, Singapore style...
Post by: RW on June 06, 2015, 09:20:05 AM
Post by: RW on June 06, 2015, 09:20:05 AM
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 09:24:03 AM
Post by: Odinson on June 06, 2015, 09:24:03 AM
Title: Re: Service, Singapore style...
Post by: RW on June 06, 2015, 09:39:35 AM
Post by: RW on June 06, 2015, 09:39:35 AM
Title: Re: Service, Singapore style...
Post by: Bricktop on June 06, 2015, 09:40:59 AM
Post by: Bricktop on June 06, 2015, 09:40:59 AM
Title: Re: Service, Singapore style...
Post by: RW on June 06, 2015, 09:41:26 AM
Post by: RW on June 06, 2015, 09:41:26 AM
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 09:45:34 AM
Post by: Odinson on June 06, 2015, 09:45:34 AM
I'm pretty sure he's American...and Jewish.Quote from: "RW"
He is from Brooklyn.
His ancestors are from Italy.
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 02:01:59 PM
Post by: Odinson on June 06, 2015, 02:01:59 PM
"Not enough food" said no Italian ever. We don't do "light".Quote from: "RW"
You wops can't hold a candle to the Singaporeans. They just keep rolling out course after course. I thought I was going to have a heart attack many times.
And its all beautifully prepared, fresh and often amazing...
We don't hold candles. We have il fornos and they don't stop cranking out food until you are swimming in a puddle of your own drool. Then we'll serve you dessert and coffee.
There are a lot of cultures out there that use tremendous amounts of food as the centerpiece of their hospitality. It is simply arrogance to assume that one out does the other. But then again, we should consider the source.
The exotic cuisine confuses him.
Title: Re: Service, Singapore style...
Post by: J0E on June 06, 2015, 03:09:55 PM
Post by: J0E on June 06, 2015, 03:09:55 PM
Mind u, with such a high population density, overcrowding, they probably need it to keep the place in order.
Otherwise it'd be chaos if they tried to run their society like we do in the West.
Title: Re: Service, Singapore style...
Post by: cc on June 06, 2015, 03:14:40 PM
Post by: cc on June 06, 2015, 03:14:40 PM
I had a socialist 1984 kinda feeling all the time we were there ..... everyone at the mercy / whim of a "good?" dictator .... along with that "you are watched 24/7" creepy feeling
Title: Re: Service, Singapore style...
Post by: cc on June 06, 2015, 03:20:34 PM
Post by: cc on June 06, 2015, 03:20:34 PM
Now there are live cameras with someone watching everywhere and I do mean everywhere
Title: Re: Service, Singapore style...
Post by: Renee on June 06, 2015, 03:41:36 PM
Post by: Renee on June 06, 2015, 03:41:36 PM
I'm pretty sure he's American...and Jewish.Quote from: "RW"
Adam Richman (Man v Food) is a Jew from Sheepshead Bay which is the Jewish section of Brooklyn NY.
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 03:46:04 PM
Post by: Odinson on June 06, 2015, 03:46:04 PM
I remember him talking about his roots in some episode...
Title: Re: Service, Singapore style...
Post by: Odinson on June 06, 2015, 03:47:31 PM
Post by: Odinson on June 06, 2015, 03:47:31 PM